Veterans Healthcare Administration

Outsource to a proven partner that consistently delivers VHA revenue results--over $80 million to date--even from the oldest and toughest claims.

VHA facilities that use Benefit Recovery improve their revenue profile by making a more profitable use of human, capital and intellectual resources. By redirecting valuable and often scarce human and capital resources to non-contractible processes, these facilities have partnered with Benefit Recovery for not only insurance follow-up and denial management, but for insurance verification, buffer activity support, pre-registration and billing services.

Benefit Recovery holds GSA # GS-23F-0186L, and works with a number of VHA facilities.

Our team:

• Frees up your office staff, so you can stay on top of denial prevention, payment posting backlogs, etc.
• Knows the Veterans Information System and Technology Architecture (VistA) system and speaks the same business language you do.
• Charges only if we’re successful in getting YOUR money first.
• Accesses our proprietary OHI (Other Health Insurance) program that instantly provides updated insurance information for your veterans.
• Utilizes progressive IT systems and workflows that make exchanging and understanding data quick and painless.

You can rest assured knowing we use all the resources at our disposal, whether the claim in question is for $2 or $200,000.

High Volume, High Returns

Every day, VHA facilities around the country send their claim information through our state of the art Secured Access Gateway.  After data acquisition, we maintain the highest standards of operating quality—from HIPAA practices to our extensive operational auditing controls.  Millions of claims have come through our offices resulting in tremendous improvements in profitability.

The money generated by the partnership between Benefit Recovery and dozens of VA facilities throughout the country has had a tremendous impact on patient care. The figures below are all net of Benefit Recovery’s fees, and represent actual dollars being used by individual hospitals for enhancements and improvements to the care provided our nation’s veterans.

Since 2001, we have generated:

• Over $3,000,000 for facilities in western VISNs
• Over $4,000,000 for facilities in mid-western VISNs
• Over $29,000,000 for facilities in southern VISNs
• Over $61,000,000 for facilities in eastern VISNs

Our customized reporting allows you to see the bottom line results the way YOU want to see them. In addition, we provide a break down of the data we collect, allowing you to make front-end improvements by analyzing payer denial trends and departmental shortfalls. This information is vital in maintaining your staff’s resource allocation and consistently exceeding annual revenue goals.

Want to hear from other facilities’ leadership about our contributions to their bottom line?
E-mail va@benefitrecovery.com