Effective Start-up and Implementation

Managing revenue optimization among VHA facilities often involves a common set of challenges—but not every solution fits them all. Each facility has unique budget, human resource, operational and administrative issues. There are no silver bullets.

That’s why Benefit Recovery is dedicated to uncovering the right project for each facility, whether it’s providing high-volume/low-balance resolution capacity, follow-up services for aged claims, billing assistance, buffer activity support, review and auditing for canceled claims or denial management services.

Once the project moves into execution, we use electronic information exchange to bring more efficiency and low cost of recovery to your institution. This includes:

• Establishing VPN/local access to VISTA
• Running VA created and approved software for file creation
• Utilizing electronic file transfer
• Uploading all account activity information directly into TPJI

After startup, Benefit Recovery’s EXPERT staff will use these tools to maintain complete compliance with all Central Office directives regarding claims management, follow-up and documentation of recovery efforts.  This interface will allow your facility management staff to have a clearer picture of your overall A/R and claims management situation.

For details on the start-up and implementation process, contact our VA specialists at 800.388.2774.