Department of Defense

Partner with a team that understands your processes and problems--and has a proven track record of delivering quantifiable success.

When it comes to supporting the financial management of Department of Defense medical facilities, Benefit Recovery is one of the most recognized and utilized in the business. Our team of DOD experts works on-site or remotely to help you get the money your facility deserves.

Benefit Recovery holds GSA # GS-23F-0186L.

From claims auditing to some of the world’s most effective denial management execution, few other companies in North America have our credentials. Our DOD clients know that when they enlist Benefit Recovery, they get a partner that:

• Lets no obstacle stand in its way; we find a way to support your goals; if one doesn't exist, we create it.
• Knows Third Party Outpatient Collection System (TPOCS) and Composite Health Care System (CHCS) inside and out.
• Performs electronic billing for outpatients, and serves as the only DOD recovery partner that can also perform electronic billing for pharmacy.
• Innovates constantly both in terms of technology and in terms of new revenue optimization methodologies.
• Offers payment flexibility; many services have an optional fixed-rate fee, as opposed to strictly a contingency basis.

Other Health Insurance (OHI) Discovery
Benefit Recovery pioneered this service in the world of DOD recovery. Our team provides outsourced monitoring of patient activity, determining both terminated and active insurance through our advanced discovery architecture. Our seamless interface eliminates duplicate patient information and delivers total insurance awareness including policy dates and terminations.

Military Account Resolution System (MARS)
Our goal is to support your financial optimization--but without creating more work for you. That’s why we created MARS; a system which lets us acquire account data from your hub for resolution at our facility. Once we get records into our high-capacity system, we push them through by the thousands--10 percent are paid on the phone immediately.

Performance Improvement Team (PIT)
Our PIT team tackles issues before they turn into problems; flagging negative trends and analyzing them before they become expensive. Whether the issue is system, staff, posting or a metric such as A/R or slowed billing, our team will give you go-forward options that optimize your potential.

Need more recovery support? Want to hear from other facilities’ leadership about our contributions to their bottom line? E-mail dod@benefitrecovery.com