Benefit Recovery has once again proven to be the innovation and development leader with the introduction of ENCORE, the small balance solution for commercial healthcare facilities. While most firms set minimum placement balances of $300, $500, even $1000, Benefit Recovery has developed a breakthrough small balance program which not only allows hospitals to place high-volume small balance accounts, but provides efficient follow-up as well as denial management activities for these previously forgotten claims. Through smart technology which automates routing and processing, our ENCORE Specialists have the ability to call on dozens of claims in the time it would normally take recovery staff to process a handful. Waste is eliminated, revenue is enhanced and claims are quickly resolved and off the books.

ENCORE is much more than a software solution, in that it provides a complete outsourcing package for the high volume of small balance claims that tend to bog down the business office staff, freeing them up to concentrate on technical denials for the larger claims as well as patient relations. ENCORE allows these smaller accounts to stay out of the hands of collection agencies, avoiding patient dissatisfaction with the hospital, the physician or both.

By outsourcing unpaid small balance claims after first line payments have been received, facilities can avoid the loss of revenue that is inevitable due to the limited resources available to them. It is simply not possible for facility staff to get their arms around the huge amount of claims that fall into this small balance category.

Want to see how your facilities can benefit from Benefit Recovery’s small balance solution,
call 800-388-2774 or email encore@benefitrecovery.com